The queue management system that perfectly adapts to your workflows
Improve operational efficiency in weeks with the most configurable
enterprise queue management system on the market.
Improve operational efficiency in weeks with the most configurable
enterprise queue management system on the market.
From architecture to features, our queue management system was specifically designed to help organizations with multi-service operations deliver 1:1 service with excellence.
Cut wait times and boost satisfaction by giving customers the freedom to choose how they engage with your service.
Make it easier for staff to prioritize tickets and deliver quality service with less stress.
Get the workflows and insights you need to serve more customers more efficiently.
We understand the challenge of serving a high volume of impatient customers while caring for staff and turning a profit. That’s why we designed WaitWell with powerful features that are incredibly easy to use.
Let your customers choose how and where they want to wait and receive service. With WaitWell, your customers have the freedom to:
Give your staff the tools and automation they need to deliver quality service. Everything they need is on one screen, customized to make their day more focused and far less stressful.
Know your wait times, service times, customer satisfaction ratings, and more across every location. The operational metrics and KPIs you care about are all tracked in real time in an easy-to-understand dashboard.
Other queue management vendors don’t want you tinkering with their product. We let you turn features and workflows on and off with a single click.
Once you’re up and running, you probably won’t need us. But if you do – we’re just a call or email away.
We’ll help you tailor workflows for every service and location.
Easily change your platform features and settings without submitting a support ticket.
Your account manager will work closely with you to maximize the value of WaitWell for your operations.
When you need us, just call us. We won’t charge you extra, because, well… that’s not good service.